PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS
By using the WholisticMatters.com website (the “Site”), you signify your assent to these Terms and
Conditions. If you do not agree to all of these Terms and Conditions, do not use the Site.
Standard Process, Inc. (“Standard Process”), owner of the Site, may revise and update these Terms
and Conditions at any time. Your continued usage of will mean you accept those changes.
The content of the Site, such as text, graphics, images, information obtained from third parties, and
other material contained on the Site (“Content”) are for informational purposes only. The Content is
not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always
seek the advice of your qualified healthcare provider with any questions you may have regarding a
medical condition. Never disregard professional medical advice or delay in seeking it because of
something you have read on the Site. Reliance on any information provided on the Site is solely at
your own risk. If you think you may have a medical emergency, call your doctor or 911 immediately.
We are committed to protecting the privacy of children. You should be aware that this Site is not
intended or designed to attract children under the age of 13. We do not collect personally
identifiable information from any person we actually know is a child under the age of 13.
All Content posted on the Site is protected by the copyright laws in the United States and in foreign
countries. Standard Process authorizes you to view or download a single copy of the Content on the
Site solely for your personal, noncommercial use if you include the copyright notice located at the
end of the material, for example: “©2017, Standard Process, Inc. All rights reserved” and other
copyright and proprietary rights notices that are contained in the Content. Any special rules for
the use of certain software and other items accessible on the Site may be included elsewhere within
the Site and are incorporated into these Terms and Conditions by reference.
Title to the Content remains with Standard Process or its licensors. Any use of the Content not
expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may
violate copyright, trademark, and other laws. Content and features are subject to change or
termination without notice in the editorial discretion of Standard Process. All rights not expressly
granted herein are reserved to Standard Process and its licensors.
If you violate any of these Terms and Conditions, your permission to use the materials automatically
terminates and you must immediately destroy any copies you have made of any portion of the Content.
The use of the Site and the Content is at your own risk.
When using the Site, information will be transmitted over a medium that may be beyond the control and
jurisdiction of Standard Process and its licensors. Accordingly, Standard Process assumes no
liability for or relating to the delay, failure, interruption, or corruption of any data or other
information transmitted in connection with use of the Site.
The Site and the Content are provided on an “as is” basis. Standard Process, IT’S LICENSORS, AND ITS
SUPPLIERS, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY,
NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE. Without limiting the
foregoing, Standard Process, its licensors, and its suppliers make no representations or warranties
about the following:
In no event shall Standard Process, its licensors, its suppliers, or any third parties mentioned on
the Site be liable for any damages (including, without limitation, incidental and consequential
damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or
business interruption) resulting from the use of or inability to use the Site or the Content,
whether based on warranty, contract, tort, or any other legal theory, and whether or not Standard
Process, its licensors, its suppliers, or any third parties mentioned on the Site are advised of the
possibility of such damages. Standard Process, its licensors, its suppliers, or any third parties
mentioned on the Site shall be liable only to the extent of actual damages incurred by you, not to
exceed U.S. $1000. Standard Process, its licensors, its suppliers, or any third parties mentioned on
the Site are not liable for any personal injury, including death, caused by your use or misuse of
the Site, Content, or Public Areas (as defined below). Any claims arising in connection with your
use of the Site, any Content, or the Public Areas must be brought within one (1) year of the date of
the event giving rise to such action occurred. Remedies under these Terms and Conditions are
exclusive and are limited to those expressly provided for in these Terms and Conditions.
these Terms and Conditions shall govern.
The Site contains functionality (including articles, conversations, read lists, profiles, webinars,
Ask Our Expert postings, user reviews of drug information, etc.) that allows users to contribute or
post content to the Site (collectively “Public Areas”). You agree that you will not post or transmit
any communications or content of any type to the Public Areas that infringe or violate any rights of
any party. By submitting communications or content to the Public Areas, you agree that such
submission is non-confidential for all purposes.
If you make any such submission you agree that you will not send or transmit to Standard Process by
email, (including through the Contact@WholisticMatters.com email address) any
communication or content that infringes or violates any rights of any party. If you submit any
business information, idea, concept or invention to Standard Process by email, you agree such
submission is non-confidential for all purposes.
If you make any submission to a Public Area or if you submit any business information, idea, concept
or invention to Standard Process by email, you automatically grant-or warrant that the owner of such
content or intellectual property has expressly granted- Standard Process a royalty-free, perpetual,
irrevocable, world-wide nonexclusive license to use, reproduce, create derivative works from,
modify, publish, edit, translate, distribute, perform, and display the communication or content in
any media or medium, or any form, format, or forum now known or hereafter developed. Standard
Process may sublicense its rights through multiple tiers of sublicenses. If you wish to keep any
business information, ideas, concepts or inventions private or proprietary, do not submit them to
the Public Areas or to Standard Process by email. We try to answer every email in a timely manner,
but are not always able to do so.
You agree to only post or upload Media (like photos, videos or audio) that you have taken yourself or
that you have all rights to transmit and license and which do not violate trademark, copyright,
privacy or any other rights of any other person. Photos or videos of celebrities and cartoon or
comic images are usually copyrighted by the owner.
To protect your privacy, you agree that you will not submit any media that contains Personally
Identifiable Information (like name, phone number, email address or web site URL) of you or of
anyone else. Uploading media like images or video of other people without their permission is
By uploading any media to the Site, you warrant that you have permission from all persons appearing
in your media for you to make this contribution and grant rights described herein. Never post a
picture or video of or with someone else unless you have their explicit permission.
It is strictly prohibited to upload media of any kind that contain expressions of hate, abuse,
offensive images or conduct, obscenity, pornography, sexually explicit or any material that could
give rise to any civil or criminal liability under applicable law or regulations or that otherwise
You agree that you will not upload any material that contains software viruses or any other computer
code, files or programs designed to interrupt, destroy or limit the functionality of any computer
software or the Site.
By uploading any media like a photo or video, (a) you grant to Standard Process a perpetual,
non-exclusive, worldwide, royalty-free license to use, copy, print, display, reproduce, modify,
publish, post, transmit and distribute the media and any material included in the media; (b) you
certify that any person pictured in the submitted media (or, if a minor, his/her parent/legal
guardian) authorizes Standard Process to use, copy, print, display, reproduce, modify, publish,
post, transmit and distribute the media and any material included in such media; and (c) you agree
to indemnify Standard Process and its affiliates, directors, officers and employees and hold them
harmless from any and all claims and expenses, including attorneys’ fees, arising from the media
and/or your failure to comply with these the terms described in this document.
Standard Process reserves the right to review all media prior to submission to the site and to remove
any media for any reason, at any time, without prior notice, at our sole discretion.
Placeholder content, It will be the same as what’s on the WM site now.
The Site has several tools that allow you to record and store information. You are responsible for
taking all reasonable steps to ensure that no unauthorized person shall have access to your
passwords or accounts. It is your sole responsibility to (1) control the dissemination and use of
sign-in name, screen name and passwords; (2) authorize, monitor, and control access to and use of
your account and password; (3) promptly inform us if you believe your account or password has been
compromised or if there is any other reason you need to deactivate a password. You may send us an
email by using firstname.lastname@example.org. You grant Standard Process and all other persons or
entities involved in the operation of the Site the right to transmit, monitor, retrieve, store, and
use your information in connection with the operation of the Site. Standard Process cannot and does
not assume any responsibility or liability for any information you submit, or your or third parties’
use or misuse of information transmitted or received using the Site’s tools and services.
If you use a Public Area, such as Conversations, Read Lists, Profiles or other member communities,
you are solely responsible for your own communications, the consequences of posting those
communications, and your reliance on any communications found in the Public Areas. Standard Process
and its licensors are not responsible for the consequences of any communications in the Public
Areas. In cases where you feel threatened or believe someone else is in danger, you should contact
your local law enforcement agency immediately.
In consideration of being allowed to use the Public Areas, you agree that the following actions shall
constitute a material breach of these Terms and Conditions:
Standard Process reserves the right (but is not obligated) to do any or all of the following:
Standard Process or its licensors have no liability or responsibility to users of the Site or any
other person or entity for performance or nonperformance of the aforementioned activities.
The Site may provide links to third-party web sites. Standard Process does not recommend and does not
endorse the content on any third-party websites. Standard Process is not responsible for the content
of linked third-party sites, sites framed within the Site, third-party sites provided as search
results, or third-party advertisements, and does not make any representations regarding their
content or accuracy. Your use of third-party websites is at your own risk and subject to the terms
and conditions of use for such sites. Standard Process does not endorse any product, service, or
treatment advertised on the Site.
You agree to defend, indemnify, and hold Standard Process, its officers, directors, employees,
agents, licensors, and suppliers, harmless from and against any claims, actions or demands,
liabilities and settlements including without limitation, reasonable legal and accounting fees,
resulting from, or alleged to result from, your violation of these Terms and Conditions.
Standard Process is based in Wisconsin, in the United States of America. Standard Process makes no
claims that the Site or the Content are appropriate or may be downloaded outside of the United
States. Access to the Content may not be legal by certain persons or in certain countries. If you
access the Site from outside the United States, you do so at your own risk and are responsible for
compliance with the laws of your jurisdiction.
The following provisions survive the expiration or termination of these Terms and Conditions for any
reason whatsoever: Liability, User Submissions, User Submissions – image, video, audio files,
Indemnity, Jurisdiction, and Complete Agreement.
You expressly agree that exclusive jurisdiction for any dispute with Standard Process, or in any way
relating to your use of the Site, resides in the courts of the State of Wisconsin and you further
agree and expressly consent to the exercise of personal jurisdiction in the courts of the State of
Wisconsin in connection with any such dispute including any claim involving Standard Process or its
affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers,
and content providers.
These Terms and Conditions are governed by the internal substantive laws of the State of Wisconsin,
without respect to its conflict of laws principles. If any provision of these Terms and Conditions
is found to be invalid by any court having competent jurisdiction, the invalidity of such provision
shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall
remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a
further or continuing waiver of such term or condition or any other term or condition.
If you believe any materials accessible on or from the Site infringe your copyright, you may request
removal of those materials (or access thereto) from the Site by contacting us at the email
identified below and providing the following information:
In an effort to protect the rights of copyright owners, Standard Process maintains a policy for the
termination, in appropriate circumstances, of subscribers and account holders of the Site who are
Except as expressly provided in a particular “legal notice” on the Site, these Terms and Conditions
respect to the use of the Site and Content.
Please Submit Questions to:
Last Revised: 9/25/2017
WholisticMatters is owned by Standard Process Inc. (“Standard Process”) and shares your concerns
about privacy on the Internet. In order to better protect your privacy, WholisticMatters has
provided this notice explaining its online information practices and the choices you can make about
information that WholisticMatters collects on the website, WholisticMatters.com (“Site”) and does
not apply to information that WholisticMatters may collect by any alternative means or media.
In the course of using the Site, WholisticMatters may ask users for their name, email address, postal
address, mobile or other telephone number, fax number, as well as other relevant information. Health
care providers will be asked to provide information specific to their clinics, such as clinic name,
address, telephone number, and website URL.
WholisticMatters may also collect account registration information, including usernames, passwords,
and answers to security questions. In many cases, users choose the amount of information they
supply. There may be instances in which some of the information that we ask users to provide is
identified as mandatory and some as voluntary. In such cases, if users do not provide mandatory
personal information with respect to a particular activity, users will not be able to engage in that
activity. WholisticMatters also may collect certain information that is not personally identifiable
when you visit many of our Web pages, such as the type of browser you are using, the type of
operating system you are using, the domain name of your Internet service provider, aggregate data
about the number of visits to the Site, and/or aggregate data about the pages visited. Information
gathered through the Site may be transferred, used, and stored in the United States and in foreign
jurisdictions in which we, our agents, customers, and other users of the Site are located, and by
accessing the Site, you consent to the transfer, use, and storage of your information in those
WholisticMatters uses the information that is not personally identifiable (“Aggregate Data”) to
improve the design and content of the Site and to enable WholisticMatters to personalize your online
experience. WholisticMatters may use the Aggregate Data to analyze Site usage as well as create
services and/or products to fit your needs. Also, WholisticMatters may share this Aggregate Data
with WholisticMatters’ related entities, advertisers, partners, and/or other third-party vendors.
WholisticMatters shall own such Aggregate Data and may maintain copies of such as part of its
Except as otherwise indicated, WholisticMatters uses the personally identifiable information
(“Personal Information”) you provide about yourself: (a) to respond to any of your inquiries or
questions about our content or services; (b) for internal marketing purposes with Standard Process;
(c) to provide you with additional and updated information, materials, and other advertisements
regarding WholisticMatters content and/or services; (d) to offer you other materials and/or
information that WholisticMatters believes may be of interest to you; (e) to cooperate with
government officials or parties in litigation under process of law, to prevent a crime, or as
otherwise required by law; (f) to protect against fraud, identity theft, or a threat of safety or
destruction of property; (g) to protect against legal liability; (h) to create and manage user
accounts; (i) to communicate with the user regarding the user’s use of the Site; and/or (j) to
perform data analyses and/or research (including de-identification and aggregation of Personal
WholisticMatters’ agents, employees, and contractors who have access to Personal Information are
Furthermore, WholisticMatters encourages all its business partners to adopt and adhere to standards
WholisticMatters shall own all such Personal Information and may maintain copies of such as part of
its records. If you do not wish to receive marketing materials or advertisements regarding Standard
Process products, please contact WholisticMatters in the manner identified in the “Opt-Out” section
below. The Aggregate Data and Personal Information may be disclosed, transferred, assigned,
licensed, distributed, and/or sold as part of WholisticMatters or its assets. In addition, if
WholisticMatters becomes the subject of a bankruptcy or insolvency proceeding, whether voluntary or
involuntary, WholisticMatters or its trustee in bankruptcy may disclose, sell, assign, license, or
otherwise transfer such information in a transaction approved by the appropriate court.
The Site is not intended for children under the age of 13. WholisticMatters does not knowingly
collect personal information from users under 13 years of age. In the event that WholisticMatters
becomes aware that it has collected personal information from a user under 13 years of age, it will
take steps to delete such information from its database.
If you are a California resident and use our Site or app, you are entitled to request certain
information regarding our disclosure of certain “personal information” (as defined in California
Civil Code Section 1798.83) to third parties for their direct marketing purposes. If you are a
California resident and have provided us with personal information within the last year, you may
make such a request by emailing us at Contact@WholisticMatters.com and typing “California Privacy
Rights” in the subject line of the email.
Within 30 days of receiving such a request, we will provide a list of the categories of personal
information disclosed to third parties for such third parties’ direct marketing purposes during the
immediately preceding calendar year, along with the names and addresses of these third parties. A
request may be made no more than once per calendar year and we are not required to respond to
requests made by means other than through the email address above.
You may choose not to receive marketing materials or advertisements regarding Standard Process
products by simply notifying WholisticMatters directly at Contact@WholisticMatters.com or by
telephone at 800-558-8740. Upon receipt and processing of an “opt out” request, WholisticMatters
will, within a commercially reasonable amount of time, remove your information from any future
unsolicited marketing communications and advertisements. Your request not to receive marketing
materials or advertisements will not apply to information that you request to receive.
Standard Process has implemented security measures to help protect against the risk of loss, misuse,
and alteration of any information under WholisticMatters’ control. Nevertheless, such security
measures may not prevent all loss, misuse, or alteration of information on the Site, and Standard
Process is not responsible for any damages or liabilities relating to any such security failures.
Although Standard Process takes reasonable efforts to safeguard the confidentiality of any visitor
information collected, we shall have no liability for disclosure of any visitor information obtained
due to errors in transmission or the unauthorized acts of third parties. Email is not a secure form
of communication. Please do not send us your Social Security number, credit card number, or other
personal information via email. Unfortunately, the transmission of information via the Internet or
over mobile networks is not completely secure. Although we will do our best to protect your personal
information, we cannot guarantee the security of your data transmitted to and from our Site or over
mobile networks; any transmission is at your own risk. You understand that data and communications,
including email and other electronic communications, may be accessed by unauthorized third parties
when communicated over the Internet. Furthermore, the Site contains links to other websites that do
not belong to Standard Process. Standard Process is not responsible for nor can it ensure the
Like other websites, WholisticMatters uses your IP address to help diagnose problems with
WholisticMatters’ servers, to administer the Site, and for security purposes. “Cookies” are pieces
of data sent from a Web server through a Web browser, which writes a file on your computer. This
file enables a Web server to identify users that visit a site hosted by that server.
provide more customized information and services to you. In addition, the Site may contain
advertisements that may contain Cookies. In general, if you choose, you can disable the use of
some portions of the Site inoperable.
Policy on the Site. Your continued viewing of or use of the Site following the posting of any
any Personal Information, or anything else related to WholisticMatters and/or the Site at Contact@WholisticMatters.com or at 800-848-5061.
Last Revised: 9/25/2017
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