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By using the WholisticMatters.com website (the “Site”), you signify your assent to these Terms and
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Standard Process, Inc. (“Standard Process”), owner of the Site, may revise and update these Terms
and Conditions at any time. Your continued usage of will mean you accept those changes.
The content of the Site, such as text, graphics, images, information obtained from third parties, and
other material contained on the Site (“Content”) are for informational purposes only. The Content is
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medical condition. Never disregard professional medical advice or delay in seeking it because of
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We are committed to protecting the privacy of children. You should be aware that this Site is not
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All Content posted on the Site is protected by the copyright laws in the United States and in foreign
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Title to the Content remains with Standard Process or its licensors. Any use of the Content not
expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may
violate copyright, trademark, and other laws. Content and features are subject to change or
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If you violate any of these Terms and Conditions, your permission to use the materials automatically
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The use of the Site and the Content is at your own risk.
When using the Site, information will be transmitted over a medium that may be beyond the control and
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liability for or relating to the delay, failure, interruption, or corruption of any data or other
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The Site and the Content are provided on an “as is” basis. Standard Process, IT’S LICENSORS, AND ITS
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STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY,
NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE. Without limiting the
foregoing, Standard Process, its licensors, and its suppliers make no representations or warranties
about the following:
In no event shall Standard Process, its licensors, its suppliers, or any third parties mentioned on
the Site be liable for any damages (including, without limitation, incidental and consequential
damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or
business interruption) resulting from the use of or inability to use the Site or the Content,
whether based on warranty, contract, tort, or any other legal theory, and whether or not Standard
Process, its licensors, its suppliers, or any third parties mentioned on the Site are advised of the
possibility of such damages. Standard Process, its licensors, its suppliers, or any third parties
mentioned on the Site shall be liable only to the extent of actual damages incurred by you, not to
exceed U.S. $1000. Standard Process, its licensors, its suppliers, or any third parties mentioned on
the Site are not liable for any personal injury, including death, caused by your use or misuse of
the Site, Content, or Public Areas (as defined below). Any claims arising in connection with your
use of the Site, any Content, or the Public Areas must be brought within one (1) year of the date of
the event giving rise to such action occurred. Remedies under these Terms and Conditions are
exclusive and are limited to those expressly provided for in these Terms and Conditions.
The personal information you submit to the Site is governed by the Site’s Privacy Policy. To the
extent there is an inconsistency between these Terms and Conditions and the Site’s Privacy Policy,
these Terms and Conditions shall govern.
The Site may now or in the future contain functionality (including articles, conversations, read lists, profiles, webinars,
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If you make any such submission you agree that you will not send or transmit to Standard Process by
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communication or content that infringes or violates any rights of any party. If you submit any
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If you make any submission to a Public Area or if you submit any business information, idea, concept
or invention to Standard Process by email, you automatically grant-or warrant that the owner of such
content or intellectual property has expressly granted- Standard Process a royalty-free, perpetual,
irrevocable, world-wide nonexclusive license to use, reproduce, create derivative works from,
modify, publish, edit, translate, distribute, perform, and display the communication or content in
any media or medium, or any form, format, or forum now known or hereafter developed. Standard
Process may sublicense its rights through multiple tiers of sublicenses. If you wish to keep any
business information, ideas, concepts or inventions private or proprietary, do not submit them to
the Public Areas or to Standard Process by email. We try to answer every email in a timely manner,
but are not always able to do so.
You agree to only post or upload Media (like photos, videos or audio) that you have taken yourself or
that you have all rights to transmit and license and which do not violate trademark, copyright,
privacy or any other rights of any other person. Photos or videos of celebrities and cartoon or
comic images are usually copyrighted by the owner.
To protect your privacy, you agree that you will not submit any media that contains Personally
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anyone else. Uploading media like images or video of other people without their permission is
strictly prohibited.
By uploading any media to the Site, you warrant that you have permission from all persons appearing
in your media for you to make this contribution and grant rights described herein. Never post a
picture or video of or with someone else unless you have their explicit permission.
It is strictly prohibited to upload media of any kind that contain expressions of hate, abuse,
offensive images or conduct, obscenity, pornography, sexually explicit or any material that could
give rise to any civil or criminal liability under applicable law or regulations or that otherwise
may be in conflict with these Terms and Conditions and the Site’s Privacy Policy.
You agree that you will not upload any material that contains software viruses or any other computer
code, files or programs designed to interrupt, destroy or limit the functionality of any computer
software or the Site.
By uploading any media like a photo or video, (a) you grant to Standard Process a perpetual,
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certify that any person pictured in the submitted media (or, if a minor, his/her parent/legal
guardian) authorizes Standard Process to use, copy, print, display, reproduce, modify, publish,
post, transmit and distribute the media and any material included in such media; and (c) you agree
to indemnify Standard Process and its affiliates, directors, officers and employees and hold them
harmless from any and all claims and expenses, including attorneys’ fees, arising from the media
and/or your failure to comply with these the terms described in this document.
Standard Process reserves the right to review all media prior to submission to the site and to remove
any media for any reason, at any time, without prior notice, at our sole discretion.
Placeholder content, It will be the same as what’s on the WM site now.
The Site has several tools that allow you to record and store information. You are responsible for
taking all reasonable steps to ensure that no unauthorized person shall have access to your
passwords or accounts. It is your sole responsibility to (1) control the dissemination and use of
sign-in name, screen name and passwords; (2) authorize, monitor, and control access to and use of
your account and password; (3) promptly inform us if you believe your account or password has been
compromised or if there is any other reason you need to deactivate a password. You may send us an
email by using contact@wholisticmatters.com. You grant Standard Process and all other persons or
entities involved in the operation of the Site the right to transmit, monitor, retrieve, store, and
use your information in connection with the operation of the Site. Standard Process cannot and does
not assume any responsibility or liability for any information you submit, or your or third parties’
use or misuse of information transmitted or received using the Site’s tools and services.
If you use a Public Area, such as Conversations, Read Lists, Profiles or other member communities,
you are solely responsible for your own communications, the consequences of posting those
communications, and your reliance on any communications found in the Public Areas. Standard Process
and its licensors are not responsible for the consequences of any communications in the Public
Areas. In cases where you feel threatened or believe someone else is in danger, you should contact
your local law enforcement agency immediately.
In consideration of being allowed to use the Public Areas, you agree that the following actions shall
constitute a material breach of these Terms and Conditions:
Standard Process reserves the right (but is not obligated) to do any or all of the following:
Standard Process or its licensors have no liability or responsibility to users of the Site or any
other person or entity for performance or nonperformance of the aforementioned activities.
The Site may provide links to third-party web sites. Standard Process does not recommend and does not
endorse the content on any third-party websites. Standard Process is not responsible for the content
of linked third-party sites, sites framed within the Site, third-party sites provided as search
results, or third-party advertisements, and does not make any representations regarding their
content or accuracy. Your use of third-party websites is at your own risk and subject to the terms
and conditions of use for such sites. Standard Process does not endorse any product, service, or
treatment advertised on the Site.
You agree to defend, indemnify, and hold Standard Process, its officers, directors, employees,
agents, licensors, and suppliers, harmless from and against any claims, actions or demands,
liabilities and settlements including without limitation, reasonable legal and accounting fees,
resulting from, or alleged to result from, your violation of these Terms and Conditions.
Standard Process is based in Wisconsin, in the United States of America. Standard Process makes no
claims that the Site or the Content are appropriate or may be downloaded outside of the United
States. Access to the Content may not be legal by certain persons or in certain countries. If you
access the Site from outside the United States, you do so at your own risk and are responsible for
compliance with the laws of your jurisdiction.
The following provisions survive the expiration or termination of these Terms and Conditions for any
reason whatsoever: Liability, User Submissions, User Submissions – image, video, audio files,
Indemnity, Jurisdiction, and Complete Agreement.
You expressly agree that exclusive jurisdiction for any dispute with Standard Process, or in any way
relating to your use of the Site, resides in the courts of the State of Wisconsin and you further
agree and expressly consent to the exercise of personal jurisdiction in the courts of the State of
Wisconsin in connection with any such dispute including any claim involving Standard Process or its
affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers,
and content providers.
These Terms and Conditions are governed by the internal substantive laws of the State of Wisconsin,
without respect to its conflict of laws principles. If any provision of these Terms and Conditions
is found to be invalid by any court having competent jurisdiction, the invalidity of such provision
shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall
remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a
further or continuing waiver of such term or condition or any other term or condition.
If you believe any materials accessible on or from the Site infringe your copyright, you may request
removal of those materials (or access thereto) from the Site by contacting us at the email
identified below and providing the following information:
In an effort to protect the rights of copyright owners, Standard Process maintains a policy for the
termination, in appropriate circumstances, of subscribers and account holders of the Site who are
repeat infringers.
Except as expressly provided in a particular “legal notice” on the Site, these Terms and Conditions
and the Site’s Privacy Policy constitute the entire agreement between you and Standard Process with
respect to the use of the Site and Content.
Please Submit Questions to:
Contact@WholisticMatters.com
Last Revised: 9/25/2017
Standard Process Inc. and its affiliated entities (collectively, “Standard Process”) share your concerns about privacy. In order to better protect your privacy, Standard Process has provided this online privacy policy (“Privacy Policy”) explaining its online information practices and the choices you can make about the way your information is collected and used. This Privacy Policy applies to the information that Standard Process collects on websites owned and controlled by Standard Process, including without limitation www.standardprocess.com, https://wholisticmatters.com, and www.organicsbylee.com (collectively, the “Sites”), and does not apply to information that Standard Process may collect by any alternative means or media unless specifically stated otherwise.
If you are a California resident, please also see Appendix A “Privacy Information for California Residents” for supplemental California-specific privacy information.
In the course of using the Sites, Standard Process may ask users for their name, email address, postal address, mobile or other telephone number, fax number, care provider’s name, personal health information and payment information, and other relevant information. Standard Process may collect additional information depending on how you are using the Sites, such as:
In many cases, users choose the amount of information they supply. There may be instances in which some of the information that we ask users to provide is identified as mandatory and some as voluntary. In such cases, if users do not provide mandatory personal information with respect to a particular activity, users will not be able to engage in that activity. Standard Process also may collect certain information that is not personally identifiable when you visit our Sites, such as the type of browser you are using, the type of operating system you are using, the domain name of your Internet service provider, aggregate data about the number of visits to the Sites, and/or aggregate data about the pages visited.
Information gathered through the Sites may be transferred, used, and stored in the United States and in foreign jurisdictions in which we, our agents, customers, and other users of the Sites are located, and by accessing the Sites, you consent to the transfer, use, and storage of your information in those jurisdictions.
Standard Process uses non-personally identifiable information—whether non-identifying, de-identified, anonymized, or aggregated (collectively, “De-identified Data”)—to improve the design and content of the Sites and to enable Standard Process to personalize your online experience. Standard Process may use the De-identified Data to analyze the Sites’ usage as well as create services and/or products to fit your needs. Also, Standard Process may share this De-identified Data with Standard Process’ related entities, advertisers, partners, and/or other third-party vendors. Standard Process shall own such De-identified Data and may maintain copies of such as part of its records.
Except as otherwise indicated, Standard Process uses the personally identifiable information (“Personal Information”) you provide about yourself:
Standard Process may share user product order information, including the items and quantities ordered, with the user’s health care provider who recommended the product(s). In all cases, however, Standard Process’ agents, employees, and contractors who have access to Personal Information are required to protect this information in a manner that is consistent with this Privacy Policy. Furthermore, Standard Process encourages all its business partners to adopt and adhere to standards of protection consistent with this Privacy Policy. Standard Process shall own all such Personal Information and may maintain copies of such as part of its records. If you do not wish to receive marketing materials or advertisements regarding Standard Process products, please contact Standard Process in the manner identified in the “Opt Out” section below.
The De-identified Data and Personal Information may be disclosed, transferred, assigned, licensed, distributed, and/or sold as part of Standard Process or its assets. In addition, if Standard Process becomes the subject of a bankruptcy or insolvency proceeding, whether voluntary or involuntary, Standard Process or its trustee in bankruptcy may disclose, sell, assign, license, or otherwise transfer such information in a transaction approved by the appropriate court.
The Sites are not intended for children under the age of 16. Standard Process does not knowingly collect personal information from users under 16 years of age. In the event that Standard Process becomes aware that it has collected personal information from a user under 16 years of age, it will take steps to delete such information from its database. If you believe that we might have any information from or about a child under the age of 16, please contact us at privacy@standardprocess.com.
The Site does not respond to “do not track” requests. All traffic is treated as equal and processed the same. If you desire to have your browsing be private, we suggest that you use your web browser’s private or incognito function, or similar options.
You may choose not to receive marketing materials regarding Standard Process products by simply notifying Standard Process directly at sporders@standardprocess.com or at 800-558-8740. Upon receipt and processing of an “opt-out” request, Standard Process will, within a commercially reasonable amount of time, remove your information from any future unsolicited marketing communications. Your request not to receive marketing materials will not apply to information that you request to receive.
If you are a California resident, please also see Appendix A titled “Privacy Information for California Residents” for further supplemental information about additional rights you may exercise.
Standard Process uses reasonable efforts to implement security measures designed to help protect against the risk of loss, misuse, and alteration of any information under Standard Process’ control. Nevertheless, please keep in mind that such security measures may not prevent all loss, misuse, or alteration of information on the Sites, and transmission of information over the Internet and on mobile platforms is not always secure, which means we cannot and do not guarantee the security or confidentiality of any information that you provide to us. Given this reality, your use of our Sites and your decision to provide personal information to us is at your own risk. Standard Process is not responsible for any damages or liabilities relating to any such security failures.
Furthermore, email is not a secure form of communication. Please do not send us your Social Security number, credit card number, or other sensitive personal information via email. Although we will take reasonable measures to protect your personal information, we cannot guarantee the security of your data transmitted to and from our Sites or over mobile networks; any transmission is at your own risk. You understand that data and communications, including email and other electronic communications, may be accessed by unauthorized third parties when communicated over the Internet.
The Sites contain links to other websites that do not belong to Standard Process. Standard Process is not responsible for nor can Standard Process ensure the privacy practices or content of such other websites, and this Privacy Policy does not apply to those other websites. You should always read the privacy policy of a website before disclosing any of your information.
For employment applications, you will be redirected to a website called https://recruiting.ultipro.com, which is controlled by Ultimate Software. The website will collect personal and employment related information about you. Please make sure to read Ultimate Software’s privacy policy, which is located at https://www.ultimatesoftware.com/Privacy-Policy.
Like other businesses, Standard Process uses your IP address to help diagnose problems with Standard Process’ servers, to administer the Sites, and for security purposes. A cookie is a small text file that is sent to your browser when you access a website, including the Sites. We and our third parties vendors may use session cookies. A session cookie is available only during the course of the browser session; the information is not sent to or stored on a computer’s hard drive. Closing the browser or logging off will invalidate the session cookie. We and our third parties vendors may also use machine cookies, which do remain on a computer hard drive after the end of a browsing session and gather information, sometimes over time and across sites. In addition, the Sites may contain advertisements that may contain cookies. In general, if you choose, you can disable the use of cookies by reviewing your browser’s preferences and options. Disabling the use of cookies will make some portions of the Sites inoperable.
We may use third party analytics on the Sites to enable us to continually improve the content we offer to you, for systems administration purposes, to evaluate your use of the Sites, to compile reports on activity, to analyze performance metrics, and to collect and evaluate other information related to the Sites. Some of our analytics can be used to track users over time, for geo-location purposes, and across third party websites. For example, we use Google Analytics to help us understand how our customer interact with our websites. To learn more about Google Analytics’ privacy practices and the opt-out choices it offers, please visit the following websites: https://policies.google.com/privacy, https://tools.google.com/dlpage/gaoptout/. We also use DoubleClick cookies and/or pixels, along with Google Ads.
Standard Process may change this Privacy Policy at any time by posting the changed or amended Privacy Policy on the Sites. Your continued viewing of or use of the Sites following the posting of any changes to this Privacy Policy will signify your assent to any such changes or amendments.
You may contact Standard Process with questions or comments regarding this Privacy Policy or to update any Personal Information at privacy@standardprocess.com or at 800-558-8740.
Last Revised: 12/20/2019
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